Refund Policy

At store.joshuamayo.com, we want you to be confident in your purchase.

We’re happy to issue a full refund for any product that has not yet been downloaded. However, because our products are digital in nature, we cannot offer refunds once a file has been downloaded or accessed.

This policy helps protect our digital assets and ensure fairness to all customers.

If a specific product page explicitly states that refunds are available after download, that exception will apply.

If you believe you qualify for a refund or have questions about your purchase, please contact us at support@joshuamayo.com and we’ll be glad to assist you.